Recruitment: Nigerians Knock Customs Service Over Failed CBT
Recruitment: Nigerians Knock Customs Service Over Failed CBT

Recruitment: Nigerians Knock Customs Service Over Failed CBT

The Nigeria Customs Service (NCS) has come under heavy criticism from applicants after reports of a failed Computer-Based Test (CBT) during its latest recruitment exercise.


  • Thousands of Nigerian job seekers who applied for Customs Service positions were scheduled to write the CBT assessment.
  • Many candidates complained of technical glitches, including login failures, system crashes, and poor coordination at test centers.
  • Frustrated applicants described the exercise as “chaotic” and “disorganized,” accusing NCS of wasting their time and resources.

  • Social media has been flooded with angry comments, with applicants questioning the credibility and transparency of the process.
  • Some alleged that the technical breakdowns could be an attempt to manipulate the recruitment outcome.
  • Others called for a total overhaul of the recruitment system, suggesting that a reputable independent body should handle future exams.

  • Recruitment into government agencies like the NCS is highly competitive, with thousands applying for limited slots.
  • A flawed recruitment test not only undermines public trust but also raises concerns about fairness and accountability in the hiring process.
  • If not properly addressed, the controversy could damage the reputation of the Customs Service and spark wider calls for reform in Nigeria’s public recruitment exercises.

  • The Customs Service is yet to provide a clear explanation or apology for the failed CBT.
  • Stakeholders are urging the Federal Government to intervene to ensure fairness.
  • Applicants are demanding either a rescheduled test or transparent selection criteria moving forward.

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